Most agency owners put client communication somewhere between 4 and 6 hours a week. Status update emails, reply-to-a-reply threads, calls that exist purely to recap what everyone already knows. A portal does not eliminate all of it, but the good ones get the number down to something manageable.
This guide covers 10 tools: Worklenz, Assembly, Teamwork, SuiteDash, FuseBase, Clinked, Basecamp, Zoho Projects, HoneyBook, and Moxo. comparison table or read each tool in detail below.
Here is how the email problem compounds. A client asks for an update. Someone writes one. The client replies with a follow-up. Someone writes another. By project close, you have 80 emails where 10 should have been. Multiply that by 15 active clients and you have invented an admin role you never budgeted for.
A portal gives clients somewhere to go instead. They click a link, see the current state of their project, leave feedback on the task itself, and that conversation stays next to the work instead of disappearing into an inbox.
One thing worth knowing before you evaluate any of these tools: most products that claim to offer a "client portal" are really just letting you invite clients as limited-permission team members. Same interface, some features removed. Clients do not need to see your sprint backlog or resource capacity. They need to see their deliverables, the timeline, and where they need to approve something. Those are different design goals, and most tools do not actually separate them.
| Tool | Free plan | Magic link | White-label | PM included | Starting price |
|---|---|---|---|---|---|
| Worklenz | Yes | Yes | Yes | Yes | Free |
| Assembly | No | No | Yes | No | ~$29/mo |
| Teamwork | Yes | No | Yes | Yes | $10.99/user/mo |
| SuiteDash | No | No | Yes | Yes | $19/mo flat |
| FuseBase | No | No | Yes | No | $32/mo |
| Clinked | No | No | Yes | No | $77/mo |
| Basecamp | No | No | No | No | $15/user or $299/mo flat |
| Zoho Projects | Yes | No | No | Yes | $4/user/mo |
| HoneyBook | No | No | No | No | ~$16/mo |
| Moxo | No | No | Yes | No | ~$200/mo |
Magic link means clients access the portal without creating an account.
Free plan + self-hostable · github.com/Worklenz/worklenz
Worklenz keeps the client view completely separate from the internal team view. Clients see project status, task progress, their Gantt timeline, and they can comment on tasks and approve deliverables. Your workload discussions, sprint planning, and internal notes stay hidden.
Access is as simple as it gets. You add a client email, they get a magic link, and they are in. No account creation, no password, nothing to install. Clients who push back on "yet another platform" tend to go along with this because there is genuinely nothing to learn on their end.
The pricing model is what actually sets it apart from most tools on this list. The portal is not a paid add-on. It comes with every plan, including the free tier, and there is no per-client cost. A 40-client agency pays the same as a 4-client one. The same platform includes time tracking, workload views, Gantt, sprint planning, and budget tracking, so you are not running separate tools for internal work and client communication. For agencies that handle sensitive client data and cannot put it on a third-party cloud, the self-hosted option is available. Docker Compose setup takes under 30 minutes.
The weak spot is integrations. The connector ecosystem is thinner than Teamwork or Assembly. If your agency runs a specific CRM and needs native two-way sync, you will probably need Zapier.
Formerly Copilot · No free plan · White-label · assembly.com
Assembly (formerly Copilot) is built for agencies that want to replace the pile of email chains, shared Dropbox folders, DocuSign requests, and invoice PDFs with one branded hub the client actually uses. Messaging, file sharing, e-signatures, payment collection, and a portal, all under your domain.
The white-label setup is genuinely clean. Your domain, your logo, your colors, no Assembly branding visible to clients. For agencies where the client experience is part of what they sell, that matters.
Plans start around $29/month. There is no free plan. The price is reasonable for small consultancies and less obvious as you scale, because the per-client-seat model can add up depending on how many active clients you carry at once.
The gap: Assembly is a client communication hub, not a project management tool. No Gantt, no sprint planning, no workload view. If you need both, you end up running two systems.
Free plan (5 users) · Purpose-built for agencies · teamwork.com
Teamwork was built for client-facing agency work. Time tracking is native, client billing and retainer management are built in, the Gantt handles complex dependencies, and clients come in as "collaborators" with restricted access to their own projects.
Collaborators do not count toward your seat limit on paid plans, so your costs do not grow as your client list does. The free plan covers 5 users and 5 projects, which is enough to take it seriously before committing. Paid plans start at $10.99/user/month.
Teamwork is genuinely feature-rich, which is also why it is dense. New users, clients included, sometimes struggle with the navigation. Initial setup takes longer than simpler tools. If your team needs something running today, this is not the right starting point.
Flat monthly fee · All-in-one · suitedash.com
SuiteDash is built for small to mid-sized service agencies that want everything under one roof without per-user pricing. CRM, project management, client portal, invoicing, contracts, scheduling, and a learning management module are all included at a flat monthly fee.
The portal runs on your own domain with full branding. You can build portal templates for different service types, which saves time when you onboard similar clients repeatedly. Plans run from $19/month to $99/month with no seat-based charges.
The honest trade: SuiteDash covers a lot of ground and some of it shows the strain. Onboarding takes time. Some modules feel less developed than dedicated tools. If you need serious Gantt or sprint planning, SuiteDash will probably frustrate you compared to Worklenz or Teamwork.
No-code portal builder · thefusebase.com
FuseBase (previously Nimbus) is a no-code portal builder for agencies that want a polished client experience without heavy technical setup. You build portal spaces that pull together updates, files, tasks, forms, and knowledge base content in one structured hub.
The built-in AI works well in practice: it can summarize project status and answer client questions from your knowledge base. Agencies that do structured client onboarding, with a defined sequence of steps both sides complete together, will get particular value from the mutual action plan feature.
The gap: FuseBase is a portal and knowledge tool, not a project management platform. No time tracking, no Gantt, no resource management. You need a second tool for internal project operations.
ISO 27001 certified · Enterprise security · clinked.com
Clinked is ISO 27001 certified and SOC 2 audited, with data encryption at rest and in transit, two-factor authentication, and a full audit trail. For agencies working with healthcare, legal, or financial services clients that have contractual data handling requirements, Clinked is often the only option that clears procurement.
The portal includes white-label setup on your domain, file sharing with version control, group chat, task lists, wikis, and shared calendars. The client interface is clean.
To be direct: Clinked is a secure collaboration hub, not a project management tool. No Gantt, no time tracking, no workload management. Agencies using it for the security requirements still need a separate internal tool.
Flat $299/mo or $15/user · basecamp.com
Basecamp works as a lightweight client portal if you go in with modest expectations. You set up a project, add a message board, file area, task list, and group chat, then invite the client. They see everything in that project.
The limitation: the interface is identical for everyone. There is no client-specific view. Clients see the same message board your team posts on, which gets cluttered and requires your team to be careful about what they put where.
Pricing is either $15/user/month or $299/month flat. The flat rate works for large agencies with many staff. For client-facing work specifically, Basecamp's model needs more discipline than tools with a purpose-built portal layer.
Free plan (5 users) · Zoho ecosystem · zoho.com/projects
Zoho Projects has a built-in client portal: external stakeholders can view project progress, access shared files, and leave feedback without a full Zoho account or a paid seat. If you are already running Zoho CRM or Zoho Desk, this integration saves you from adding another platform.
The free plan covers 5 users and 3 projects, which is tight for an active agency. Paid plans start at $4/user/month with Gantt, time tracking, budget management, and the client portal included. The value at that price is strong if the feature set fits your workflow.
The portal experience works but is not polished. Clients navigate the standard Zoho Projects interface with restricted access, and it shows. The experience also deepens your dependency on the Zoho ecosystem, which matters if you ever want to switch.
For freelancers and small creative businesses · honeybook.com
HoneyBook is a client management platform for freelancers and small creative businesses: proposals, contracts, invoices, and scheduling, with a light project workspace where clients can view files and approve deliverables.
The portal is designed for the lead-to-contract-to-handoff flow. A client signs a proposal, pays a deposit, then accesses the workspace for the project duration. For photographers, designers, and event professionals handling one client at a time, that flow works well.
For agencies managing multiple concurrent projects with team workloads and dependencies, HoneyBook does not have what you need. The project side is too lightweight, and time tracking is absent. Plans start around $16/month.
Enterprise workflows · White-label from $1,000/mo · moxo.com
Moxo is an enterprise portal for complex, multi-step client workflows: structured document collection, ordered e-signatures, compliance calls, multi-stakeholder communication in a defined sequence. It handles that kind of workflow well.
White-label is available but the pricing is steep. The Business plan starts around $200/month. Full white-label with no Moxo branding requires the Business Pro plan at roughly $1,000/month. For regulated industries where brand consistency and client experience justify the budget, it makes sense.
For most digital and creative agencies, the price is too high for what they actually need. Worklenz, Teamwork, or Assembly handle the agency use case at a much lower cost.
| Feature | Worklenz | Assembly | Teamwork | SuiteDash | FuseBase | Clinked | Basecamp | Zoho | HoneyBook | Moxo |
|---|---|---|---|---|---|---|---|---|---|---|
| Live project status for clients | ||||||||||
| Task approvals | ||||||||||
| Client comments on tasks | ||||||||||
| File sharing | ||||||||||
| Gantt view for clients | ||||||||||
| Magic link / no-login access | ||||||||||
| White-label branding | ||||||||||
| Time tracking (internal) | ||||||||||
| Budget tracking (internal) | ||||||||||
| Free plan available | ||||||||||
| No per-client cost |
Features reflect what each tool provides in its standard or paid offering. Free plan features may be more limited.
Worklenz. The portal is included on every plan including free, there are no per-client charges, and time tracking, workload management, and Gantt are all in the same platform.
Assembly. The cleanest dedicated portal on this list for agencies that deliver primarily through communication and document exchange, and do not need project management built in.
Teamwork. Time tracking, billing, retainers, and a capable Gantt, with free collaborator access for clients that does not inflate your seat count.
SuiteDash. The unlimited model makes sense once you have enough clients that per-user pricing starts to compound. Portal, CRM, invoicing, and contracts in one place.
Clinked. The ISO 27001 certification and audit trail are the deciding factor for agencies serving healthcare, legal, or financial services clients where data handling requirements are contractual.
Zoho Projects at $4/user/month. Hard to justify a separate portal tool when the integration is already there, and the client portal feature is included in the paid plan.
Worklenz. The portal is included on the free plan with no seat limit and no per-client cost. Clients get live project status, task approvals, comments, file sharing, and Gantt. Your team gets time tracking, workload views, sprint planning, and budget tracking in the same tool.
No. Worklenz sends a magic link. The client clicks it and is in the portal without creating an account or installing anything. This matters because 'sign up for another account' is exactly the friction that makes clients ignore portal invitations.
A dedicated client portal shows clients only what is relevant: project status, deliverables, timeline, and approval requests. Adding clients as restricted users to your PM tool puts them in an interface designed for your team, with some things hidden. Clients find it confusing and usually end up emailing you anyway.
Yes, if you choose a tool that supports it. Worklenz supports custom logos and branding. Assembly, Teamwork (paid plans), SuiteDash, FuseBase, Clinked, and Moxo all support white-label portals with custom domains.
Worklenz is free with no seat limit or per-client cost. Teamwork at $10.99/user/month runs around $220/month for 20 users, with clients added as free collaborators. SuiteDash charges a flat $19-$99/month regardless of team or client size. Assembly charges per team, so the total depends on how many active clients you are serving at once.
Yes. There is no per-client cost and no portal seat limit. The workload view and project analytics let teams track status across all active client work without building manual dashboards on the side.
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